Privacy Policy

Last Updated: October 27, 2025

Important: This Privacy Policy complies with the EU General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP). By using our services, you acknowledge that you have read and understood this policy.

1. Data Controller

Company Name: Sound Tech
Address: Lungga Ville Guadalcanal, Solomon Islands
Email: info@soundtech.biz

For any questions or concerns about our privacy practices or this policy, please contact us using the details above.

2. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR Article 6:

3. Personal Data We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

3.1 Categories of Personal Data

Data Category Specific Data Legal Basis
Identity Data First name, last name, username Contract, Consent
Contact Data Email address, postal address, phone number Contract, Legitimate Interest
Authentication Data Passwords, password hints, security questions Contract
Financial Data Payment card details, bank account information Contract
Transaction Data Purchase history, payment records Contract, Legal Obligation
Technical Data IP address, browser type, device information, cookies Legitimate Interest, Consent
Usage Data Website navigation, page views, time spent Legitimate Interest, Consent
Marketing Data Marketing preferences, communication preferences Consent

4. How We Use Your Personal Data

We process your personal data for the following purposes:

5. Data Sharing and Disclosure

We may share your personal data with the following categories of recipients:

We ensure that all third parties are bound by contractual obligations to keep your data secure and confidential and process it only according to our instructions.

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside Switzerland and the European Economic Area (EEA). When we transfer your data internationally, we ensure appropriate safeguards are in place, such as:

You have the right to obtain information about these safeguards by contacting us.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Data Type Retention Period
Account Information Duration of account + 2 years after closure
Transaction Records 10 years (legal requirement)
Marketing Data Until consent is withdrawn + 30 days
Technical/Cookie Data As specified in cookie settings (typically 1-24 months)
Customer Support Records 3 years after last interaction

After the retention period expires, we will securely delete or anonymize your personal data.

8. Your Data Protection Rights (GDPR & Swiss FADP)

Under GDPR and Swiss data protection law, you have the following rights:

8.1 Right of Access (Article 15 GDPR)

You have the right to obtain confirmation as to whether we process your personal data and, if so, to access that data and receive information about the processing.

8.2 Right to Rectification (Article 16 GDPR)

You have the right to have inaccurate personal data corrected and incomplete data completed.

8.3 Right to Erasure / "Right to be Forgotten" (Article 17 GDPR)

You have the right to request deletion of your personal data under certain circumstances, including:

8.4 Right to Restriction of Processing (Article 18 GDPR)

You have the right to request that we restrict processing of your personal data in certain situations.

8.5 Right to Data Portability (Article 20 GDPR)

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

8.6 Right to Object (Article 21 GDPR)

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

8.7 Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

8.8 Right Not to be Subject to Automated Decision-Making (Article 22 GDPR)

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you.

8.9 How to Exercise Your Rights

To exercise any of these rights, please contact us at info@soundtech.biz. We will respond to your request within one month, though this may be extended by two additional months in complex cases. We will inform you of any such extension.

We may request specific information from you to help us confirm your identity and ensure your right to access the data or exercise your other rights.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information.

9.1 Types of Cookies We Use

9.2 Managing Cookie Preferences

You can manage your cookie preferences through your browser settings. To disable cookies:

Note: Disabling certain cookies may affect website functionality. Strictly necessary cookies cannot be disabled if you wish to use our services.

For more detailed information about cookies and how to manage them, visit www.allaboutcookies.org.

10. Marketing Communications and Opt-Out

We will only send you marketing communications if you have:

10.1 How to Opt-Out

You can opt-out of marketing communications at any time by:

Please note that even if you opt-out of marketing communications, we will still send you service-related messages (e.g., order confirmations, account notifications).

11. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage, including:

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

12. Data Breach Notification

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and the relevant supervisory authority without undue delay and, where feasible, within 72 hours of becoming aware of the breach.

13. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately, and we will take steps to delete such information.

14. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority, particularly in the EU Member State or Swiss Canton of your habitual residence, place of work, or place of the alleged infringement.

Switzerland:
Federal Data Protection and Information Commissioner (FDPIC)
www.edoeb.admin.ch

EU Data Protection Authorities:
For a list of EU data protection authorities, visit:
https://edpb.europa.eu/about-edpb/board/members_en

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes, we will:

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes have been posted constitutes your acceptance of the updated policy.

16. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Sound Tech
Lungga Ville Guadalcanal, Solomon Islands
Email: info@soundtech.biz

Your Privacy Matters: We are committed to protecting your personal data and respecting your privacy rights. This policy demonstrates our commitment to transparency and compliance with GDPR and Swiss data protection laws.

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